Personal Data and Cookies Charter

Welcome to the Website TotalEnergies Renouvelables France. 

The Personal Data and Cookies Charter (here in after “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data. 

TotalEnergies Renouvelables France is the « data controller » with responsability for personal data processing on the Website TotalEnergies Renouvelables France. These processing operations are carried out in accordance with the applicable law. 

1. Purpose, basis for the processing of collected data, and retention period 

When browsing the website, you may be required to provide us with certain personal data, notably connection data such as your IP address, in order to benefit from the services offered by the site and to optimize your browsing on our site. 

You consent to the processing of your personal data in order to allow you to access the site's services and to facilitate your browsing. 

Your personal data is not subsequently processed in a manner incompatible with the purposes described above. It is retained for a maximum of 13 months. 

2. Recipients of the data 

In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies Group subsidiaries and one or more partners, independent distributors or subcontractors: Marketing service providers, software service providers. 

3. Data transfers 

Any transfer of data to a country outside the European Economic Area shall be carried out in accordance with the applicable regulations and in such a way as to protect your data appropriately. 

As part of the services provided on the site and in order to respond to your requests, your data, such as your name, first name and e-mail address, may be transferred to TotalEnergies Group entities located outside the European Union. 

In order to ensure adequate protection of personal data originating from the European Economic Area that may be transferred to TotalEnergies Group entities located outside the European Economic Area, Binding Corporate Rules (BCR) have been adopted. 

For transfers of personal data not covered by BCRs to countries outside the European Economic Area, other measures are put in place to ensure adequate data protection. 

If you would like more information on our BCRs please see the next tab. For information on the other measures in place to ensure adequate protection, please write to the contact address indicated at the end of this page. 

4. Data security and confidentiality 

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties. 

5. Cookies management 

A cookie is a file that allows a website to record information relating to your computer’s navigation on it in order to make your visits to this website smoother. 

Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website (First party) and some to third parties. 

The table below details each cookie used on website TotalEnergies Renouvelables France. 

We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website.

 Technical and functional cookies

Name of the cookies and trackers 

Objectives of the cookies and trackers 

Editor 

Retention period of the cookies and trackers 

utag_main, utag_main_, tealium_segment, utag_env_ CONSENTMG 

To record the user's consent for the use of their personal data, by category of cookies. Block or allow based on consent the triggering of features that involve personal data. 

Tealium  

13 months 

JSESSIONID 

User session identification on the Digital Asset Management, only for site contributors. 

Wedia 

Session duration 

x-wedia-api-token 

Session identification by the Digital Asset Management API, only for site contributors. 

Wedia 

Session duration 

_GRECAPTCHA 

Securing forms against spam and bots, by an invisible captcha. 

Google 

6 months 

Statistical cookies

Name of the cookies and trackers 

Objectives of the cookies and trackers 

Editor 

Retention period of the cookies and trackers 

atuserid 

Visitor ID cookie client-side (takes precedence over server-side) for web analytics. 

Piano group (Piano Analytics) 

6 months 

Atauthority 

CNIL exemption cookie that allows the storage/recording of visitor consent 

Piano group (Piano Analytics) 

 

6 months 

Idirxvr 

Historical visitor ID (backup server-side visitor ID cookie) 

Piano group (Piano Analytics) 

 

13 months 

Atidx 

Secured visitor ID (backup server-side visitor ID cookie) 

Piano group (Piano Analytics) 

 

13 months 

Atid 

Main visitor ID (backup server-side visitor ID cookie) 

Piano group (Piano Analytics) 

 

13 months 

Atreman 

Keeps a prior attribution campaign in memory 

Piano group (Piano Analytics) 

 

30 days 

Atsession 

List of new campaigns encountered during a visit, in order to avoid measuring the same campaign several times 

Piano group (Piano Analytics) 

 

30 days 

_pcid 

Visitor ID 

Piano group (Piano Analytics) 

 

13 months 

_pctx 

Allows for the sharing of contextual information between different Piano SDKs 

Piano group (Piano Analytics) 

 

13 months 

_pprv 

Consent Mode persistence 

Piano group (Piano Analytics) 

 

13 months 

idrxvr 

Legacy Server Side Visitor ID 

Piano group (Piano Analytics) 

 

13 months 

 

atidx 

Server Side Visitor ID 

Piano group (Piano Analytics) 

 

13 months 

 

atid 

Main Server Side Visitor ID 

Piano group (Piano Analytics) 

 

13 months 

 

Statistical cookies make it possible to measure the number of visits, the number of pages viewed, as well as user activity on the site and their frequency of return. The statistical tool used generates a cookie with a unique identifier, whose retention period is limited to 13 months. Your IP address is also collected in order to determine the city from which you are connecting. It is immediately anonymized after use, preventing your identification as a natural person. The statistical traffic data is collected by the service providers AT INTERNET and Google Analytics and is then made available to the data controller in an aggregated and anonymous form via a web interface to which only they have access. The data collected is not transferred to third parties nor used for other purposes. You can block these cookies at any time using the “opt-out” procedure mentioned above via the link. 

5.2.2 How to delete, be notified of the installation of cookies, or configure your browser ? 

How to delete cookies already installed on your computer? 

Open Windows Explorer;  

In C:\, select the “Windows” folder;  

Open the “Temporary Internet Files” folder;  

Select all files (CTRL + A);  

Right-click, and choose the “Delete” option. 

How to configure your browser to refuse or be notified of the installation of cookies? 

Browsing with Internet Explorer 5 (Microsoft): choose “Tools,” “Internet Options,” “Security,” “Custom Level,” in the dropdown menu, select “Cookies,” then under “Allow cookies on your computer,” choose “Prompt” to be notified of cookie installation or “Disable” to refuse all cookies;  

Browsing with Internet Explorer 6, 7 or 8 (Microsoft): choose “Tools,” “Internet Options,” “Privacy,” then the level of privacy you wish to apply;  

Browsing with Firefox: click on “Tools,” then “Options” and in “Privacy & Security,” uncheck “Accept cookies”;  

Browsing with Google Chrome: click on “Customize and control Google Chrome,” choose “Settings,” then in the “Privacy” section of advanced settings, click on “Site settings,” “Cookies” and check “Block third-party cookies”;  

Browsing with Safari: click on “Preferences,” “Privacy” then in the “Cookies and website data” section select “Always block,” “Allow from current website only” or “Allow from websites I visit.” 

6. Your rights / Contact 

In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on the performance of a contract or the implementation of pre-contractual measures, you have also the right to delete your data and to data portability and you can request a restriction of processing. 

  • By mail at the following address: 
     
    TotalEnergies Renouvelables France – Service Communication

    74 rue Lieutenant de Montcabrier   

  • By e-mail at the following address: [email protected]. 

If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.